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The Sustaining Competitive and Responsible Enterprises (SCORE) Programme of the International Labour Organization (ILO) improves productivity and working conditions in small and medium enterprises (SMEs). The ILO is assisting training providers, government agencies, industry associations and trade unions in about 20 countries in offering SCORE Training to SMEs. Since its inception in 2009, the SCORE Training was delivered to 3100 SMEs, covering over 532,900 workers and resulting in improved productivity of up to 50%.

The Training demonstrates best international practice in the manufacturing sectors and helps SMEs to participate in global supply chains. The ILO plays a critical role in identifying and disseminating best practices, carrying out trainings, monitoring activities, performing quality control and providing technical advice on the implementation of the SCORE Programme.

The SCORE Training is modular, covering the following areas: workplace cooperation, quality management, clean production, HR management and occupational safety and health. Module One on Workplace Cooperation is compulsory for all enterprises, while other modules are optional and can be selected according to enterprises’ needs. The SCORE Training combines practical classroom training with in-factory consulting. Transfer of knowledge and skills entails work of an ILO certified Expert Trainer with local experts who will be in charge of providing trainings and consultation services to enterprises.

The implementation of the SCORE Training in Bosnia and Hercegovina will be conducted as part of the EU4BusinessRecovery project, which is funded by the European Union and the German Government, and implemented by the ILO, GIZ and UNDP.

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